Welcome to CorneCare. These Terms and Conditions govern your access to and use of the CorneCare website, including the products, services, information, enquiry forms, and other features made available through the website.
By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of the website.
CorneCare reserves the right to update or modify these Terms and Conditions from time to time. Any changes will become effective when posted on this page. We encourage you to review these terms periodically.
CorneCare provides information about ophthalmic products, specialty contact lenses, vision-care solutions, and related eye-care technologies.
The information available on this website is intended to provide general product and service information. It should not be considered a substitute for professional medical advice, diagnosis, examination, or treatment by a qualified eye-care professional.
CorneCare does not prescribe contact lenses or other ophthalmic products solely through information provided on this website.
Contact lenses and certain ophthalmic products should be used only after appropriate examination, evaluation, and recommendation by a qualified optometrist, ophthalmologist, optician, or other authorized eye-care professional.
You are responsible for providing accurate prescription and product-related information where required.
You should always follow the instructions provided by your eye-care professional and the manufacturer's instructions for the safe use, cleaning, handling, storage, and replacement of contact lenses and other ophthalmic products.
If you experience pain, redness, irritation, blurred vision, excessive watering, discomfort, or any other unexpected eye symptoms, discontinue use where appropriate and seek professional medical attention promptly.
We make reasonable efforts to ensure that product descriptions, specifications, images, prices, availability, and other information displayed on the website are accurate and up to date.
However, product information may occasionally contain typographical, technical, photographic, or other errors. Product images may also appear different depending on your device or screen settings.
CorneCare reserves the right to correct errors, update information, change product specifications, or modify availability without prior notice.
Where a product requires a prescription or professional fitting, you confirm that the prescription or information supplied by you is accurate and current.You may be required to provide prescription details or other information from your eye-care professional before an order or service request can be processed.
CorneCare may contact you or your eye-care professional, where appropriately authorized, to verify information necessary to process a request or order.You should not use an expired, incorrect, or unauthorized prescription.
Submitting an enquiry, request, or order through the website does not necessarily constitute acceptance by CorneCare.
We reserve the right to accept, decline, cancel, or limit an order or request where necessary, including where:
Where an order is cancelled by CorneCare after payment has been received, the applicable refund will be processed in accordance with the relevant payment and refund terms.
Prices displayed on the website may change from time to time without prior notice.Where online payment facilities are available, payments may be processed through third-party payment gateways.
CorneCare does not guarantee that any payment method or payment gateway will be available at all times.You agree to provide accurate billing and payment information when completing a transaction.
Delivery timelines may vary depending on product availability, customization, prescription verification, shipping location, courier services, regulatory requirements, and other circumstances beyond CorneCare's reasonable control.
Estimated delivery dates are provided for guidance and may change due to unforeseen circumstances, supply-chain delays, customs procedures, courier delays, or product availability.For international orders, the customer may be responsible for applicable customs duties, taxes, import charges, regulatory fees, brokerage charges, and other charges imposed by the destination country or its authorities.
Where cancellation is permitted, customers should contact CorneCare as soon as possible.Orders that have already been processed, customized, manufactured, dispatched, or shipped may not be eligible for cancellation depending on the nature of the product and applicable law.If an eligible order is cancelled before dispatch, any applicable refund will be processed through the original payment method, subject to applicable terms.
Returns and replacements are subject to product type, condition, applicable law, manufacturer requirements, and CorneCare's return policy.Where a return is permitted, products may be required to be:
For hygiene, safety, prescription, and medical-device reasons, certain contact lenses and ophthalmic products may not be eligible for return once opened, used, customized, fitted, or supplied according to an individual prescription, except where required by applicable law or where the product is defective or incorrectly supplied.Customers should contact CorneCare before sending any product back. Unauthorized returns may not be accepted.
If a product is received damaged, defective, or materially different from the product ordered, you should notify CorneCare promptly after delivery.You may be asked to provide photographs, packaging information, batch or lot details, invoice information, or other evidence necessary to investigate the issue.
Where a product is confirmed to be defective or incorrectly supplied, CorneCare may provide an appropriate replacement, repair, refund, or other remedy in accordance with applicable law and the relevant product policy.
Contact lenses are medical devices and should be handled responsibly.You agree to:
CorneCare is not responsible for problems resulting from misuse, improper handling, failure to follow professional advice, or failure to follow manufacturer instructions.
If you create an account or submit information through the website, you agree to provide information that is accurate, complete, and current.You are responsible for maintaining the confidentiality of your account credentials and for activities carried out through your account.CorneCare may suspend or terminate an account where there is reasonable evidence of misuse, fraudulent activity, violation of these Terms and Conditions, or violation of applicable law.Your personal information is handled in accordance with our Privacy Policy.
You agree to use the website only for lawful purposes.You must not:
The website may contain links to third-party websites, services, or resources.These links are provided for convenience and informational purposes only. CorneCare does not control or guarantee the availability, accuracy, security, or content of third-party websites.Your use of third-party websites is subject to their respective terms and policies.
We aim to keep the website available and functioning properly; however, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from viruses or other harmful components.The website may occasionally be unavailable due to maintenance, technical problems, hosting issues, security measures, upgrades, or circumstances beyond our reasonable control.
To the maximum extent permitted by applicable law, CorneCare shall not be responsible for losses or damages arising from:
Nothing in these Terms and Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
Customers placing orders for delivery outside India are responsible for ensuring that the products ordered can legally be imported into the destination country.Customers may be responsible for:
CorneCare cannot guarantee that products will be approved or cleared by the customs or regulatory authorities of another country.CorneCare cannot guarantee that products will be approved or cleared by the customs or regulatory authorities of another country.
CorneCare reserves the right to refuse, cancel, or limit orders where reasonably necessary, including suspected fraudulent activity, unauthorized resale, regulatory concerns, unusual ordering patterns, product availability limitations, or other legitimate business reasons.
CorneCare may suspend or terminate access to the website where a user violates these Terms and Conditions, applicable law, or engages in conduct that may adversely affect the website, CorneCare, its users, or third parties.Termination will not affect rights or obligations that have already accrued before termination.
CorneCare may revise these Terms and Conditions at any time.Updated terms will be published on this page with the applicable revision or effective date. Your continued use of the website after changes are published constitutes acceptance of the updated Terms and Conditions, to the extent permitted by applicable law.
These Terms and Conditions shall be governed by and interpreted in accordance with the laws applicable in India.Any dispute arising from or relating to the use of this website, products, or services shall be subject to the jurisdiction of the competent courts having jurisdiction over CorneCare's applicable place of business, subject to applicable law.
If you have any questions regarding these Terms and Conditions, please contact us:
CorneCare
Email: admin@cornecare.com
Website: https://cornecare.com/
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